Comtrend, a leading Broadband CPE manufacturer and solution provider to regional and rural Communications Service Providers (CSPs), today announced a partnership with personalized smart services pioneer Plume®, to rapidly expand the availability and speed-to-market of Smart Home Services to residential broadband subscribers throughout North America.

The new partnership combines Comtrend’s thirty years of tenured relationships with regional and rural CSPs in North America, and its steadfast commitment to emerging gateway technologies, with Plume’s SaaS experience platform which has revolutionized the way that service providers are monetizing the smart home. Shared customers will initially benefit from the integration of OpenSync™ into five new WiFi 6-enabled Comtrend Gateways with sample availability targeted to start Q1, 2022.

These Gateways include:

1. VR-3071 VDSL2 with WiFi 6 and a Gigabit WAN Port
2. PRT-6301 Ethernet (Fiber-Ready) with WiFi 6 and a Gigabit WAN Port
3. PBL-6201 VDSL2 Bonded (up to35b Bonding) with WiFi 6 and a 2.5 Gigabit WAN Port
4. PRT-6302 Ethernet (Fiber-Ready) with WiFi 6 and a 2.5 Gigabit WAN Port
5. PRT-6351 Ethernet (Fiber-Ready) with Tri-Band WiFi 6 and a 2.5 Gigabit WAN Port

This new and growing family of gateways brings out-of-the-box availability to Plume’s SaaS experience platform featuring HomePass™ – a new bundle of smart home consumer services featuring flawless whole-home adaptive WiFi, advanced parental & access controls, rock-solid cybersecurity, state-of-the-art WiFi motion detection and more. For service providers, Haystack™ provides an unparalleled back-end data prediction and analytics suite that has a demonstrated track record of measured success across critical operational areas, including reduced truck rolls and churn, and increased ARPU, ROI, and self-install savings.

John DiFrenna, Comtrend’s Vice President of Sales and Marketing, states “Our partnership and integration with Plume will deliver what our customers have been asking for: a standards-based, intuitive solution that offers the latest technologies, including self-optimizing WiFi and cyber-security. Our Gateways will adhere to standards from Plume’s OpenSync technology through to our well-established use of TR-069 and TR-143. Communications Service Providers remain free to use the hardware, software, and services of their choice mitigating vendor lock-in scenarios. We believe in enabling our customers to choose their best path and this partnership continues to build on that goal.”

“In partnering with Comtrend, we are delighted to expand the availability of our cloud-driven services to an extensive network of rural and regional CSPs across North America.,” said Niall Robinson, OpenSync Partnerships, Plume. “Our strategy is to ensure that every service provider, irrespective of their size or location, has access to our services, to enable them to deliver unparalleled customer experience and achieve operational excellence. Together, Comtrend and Plume will help our CSP customers to thrive by driving customer satisfaction to new levels.”

The OpenSync open-source framework brings access to a flexible and cloud-agnostic architecture to enable rapid service curation, delivery, scale, management and support of Plume’s digital subscriber services. Plume enables CSPs to provide next-generation experiences to delight subscribers, increase ARPU and reduce operational costs. Now, with Comtrend’s Gateway integration with Plume, CSPs have even more choices and accessibility to deploy these powerful new services. For more information, please email NA.Sales@Comtrend.com.

About Comtrend
We know Service Providers. Comtrend has been in the business of supporting Communication Service Providers for over 30 years, and we are proud of our history and the partnerships that we have grown. Our mission is to design and manufacture purpose-built solutions for Service Providers, allowing them to easily provide reliable, best-in-class home connectivity to their subscribers. Comtrend remains committed to offering the latest industry technologies, including Fiber and DSL broadband gateways, wireless and Powerline home networking, and leading-edge Service Provider ACS analytics, management, and CAF Reporting Solutions. Learn more here: https://us.comtrend.com/plume/

About Plume
Plume® is the creator of the world’s first SaaS experience platform for Communications Service Providers (CSPs) and their subscribers, deployed in more than 35+ million locations globally. As the only open and hardwareindependent, cloud-controlled solution, Plume enables the rapid delivery of new services for smart homes, small businesses, and beyond at massive scale. On the front end, Plume delivers self-optimizing WiFi, cyber-security, access and parental controls, and more. CSPs get robust data- and AI-driven back-end applications for unprecedented visibility, insights, support, operations, and marketing. Plume leverages OpenSync™, an open-source framework that comes pre-integrated and supported on the leading silicon, CPE, and platform SDKs.

Visit plume.com, plume.com/homepass, plume.com/workpass, and opensync.io.

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Plume, OpenSync, HomePass and Haystack are either trademarks or registered trademarks of Plume Design, Inc. Other company and product names are used for informational purposes only and may be trademarks of their respective owners.